Osiris Urns Incorporated places great importance on the protection of your privacy and personal information. This privacy policy explains what personal information may be collected when you visit our website, fill out a form or contact us, and how this information is used, stored and protected.
1. Personal information collected
We may collect certain personal information when you:
- fill out a form on our website;
- send us a request for information or a quote;
- Contact us by email or phone.
Depending on the nature of your request, the information collected may include:
- your first name and your last name;
- your email address;
- your phone number;
- the name of your organization, company or cemetery, if applicable;
- the information you choose to share with us in your message.
We seek to limit the collection of information to what is necessary to respond to your request and provide you with the requested services.
2. Use of personal information
The personal information collected may be used, in particular, to:
- to answer your questions and requests for information;
- process a request for submission;
- to communicate with you regarding our products and services;
- to follow up on a request;
- improve our website and services;
- ensure the proper functioning and security of our website;
- to comply with our legal obligations.
We do not use your personal information for purposes other than those for which it was collected, except when permitted by law or with your consent when required.
3. Automatic collection and connection indicators
When you visit our website, certain technical information may be collected automatically, including through connection cookies, commonly known as "cookies".
This information may include, depending on the technologies used:
- the type of device or browser used;
- certain technical information relating to navigation;
- pages viewed;
- the duration or interactions carried out on the site.
Some cookies are necessary for the website to function.
Other cookies may be used to measure site usage or to support certain features. When your consent is required, these cookies are only used based on the choices you make in our cookie management tool.
To learn more, please see our Cookie Policy.
4. Communication of information to service providers
The incorporated Osiris Urns may use service providers to support their activities and the operation of the website, including for:
- website hosting;
- email hosting or management;
- form management;
- site maintenance and security;
- certain technological services;
- audience measurement tools, when used.
These suppliers should only have access to the information necessary to perform the services entrusted to them.
Osiris Urns Incorporated does not sell or rent your personal information.
5. Storage and protection of information
We retain personal information only for as long as necessary for the purposes for which it was collected, subject to applicable legal obligations.
Reasonable administrative, technical and physical measures are in place to protect personal information against loss, theft, unauthorized access, disclosure, use or unauthorized modification.
When information is no longer needed and its retention is no longer required, it is destroyed or anonymized, as appropriate and in accordance with applicable requirements.
6. Your rights
Subject to the conditions set forth by applicable laws, you may, in particular, request:
- access to the personal information we hold about you;
- the correction of inaccurate, incomplete or ambiguous information;
- the withdrawal of your consent where applicable;
- information regarding how your personal information is collected, used or disclosed.
To exercise any of these rights, please contact our Privacy Officer.
We may ask you to confirm your identity before processing a request concerning your personal information.
7. Person responsible for the protection of personal information
The person responsible for the protection of personal information for Les Urnes Osiris Incorporées is:
Marc Langelier
Person responsible for the protection of personal information
The Osiris Urns incorporated
Email: info@urnesosiris.com
You can contact the person in charge with any questions, requests for access or correction, concerns or complaints regarding the protection of your personal information.
8. Links to external sites
Our website may contain links to sites operated by third parties.
When you leave our website to visit an external site, that third party's privacy practices apply. Osiris Urns Incorporated is not responsible for the privacy practices or content of these external sites.
9. Changes to this policy
This policy may be updated to reflect changes to our practices, our website, the technologies we use, or applicable legal requirements.
The date of the last update is indicated at the beginning of this policy.
For any questions regarding this policy or the protection of your personal information, please contact:
Marc Langelier
Person responsible for the protection of personal information
Email: info@urnesosiris.com